Cbd Graduate Trainee (Region Selangor/Negeri Sembilan) (Rolling Intake)

Job description

Support RM BB and RM SME in the renewal of accounts (both half yearly and yearly) and Triggered accounts in their portfolio.

Job responsibilities

• Support RM BB and RM SME in the renewal of accounts (both half-yearly and yearly) and Triggered accounts in their portfolio.
• Conduct visitation with RMs to customer sites or premises for observation and collection of information prior to renewals.
• Attend to customer requests and appeals on credit-related matters within the SLA, and provide basic advice and services to meet customers’ needs.
• Process credit proposals and ad-hoc requests received from customers within SLA’s standard of service; i.e. to ensure the Bank’s risk parameters and guidelines are adhered to
• Market and sell the Bank's loan products to new and existing customers. This also includes cross-selling of other Bank's products and services.
• Active participation in campaign activities to promote products.
• Building customer relationships for business opportunities.
• Build good working relationships with other business units in the Bank to ensure service quality to customers.
• Initiate regular customer site visits/follow-ups to establish better rapport.
• Ensure the Bank’s risk parameters and guidelines are adhered to. - Be aware of common shortcomings highlighted by GCRM & Risk Management to maintain high credit standards.
• Keep abreast of market developments and early warning signals. - Take preventive action to prevent SMAs from turning Impaired

Job skills

• Marketing
• Interpersonal
• Motivational
• Sales

Job requirements

• Fresh graduates
• Strong marketing and business acumen with good interpersonal /relationship skills and ability to interact with people at all levels.
• Result-driven, self-motivated, and enthusiastic to build a good sales career