Fleet Assistant - Last Mile Shopee Xpress (Start ASAP)

About Shopee Malaysia

Shopee Pte. Ltd. (Shopee) is a Singaporean multinational technology company that specializes in e-commerce. As of 2021, Shopee is considered the largest e-commerce platform in Southeast Asia with 343 million monthly visitors. It also serves consumers and sellers across countries in East Asia (Taiwan) and Latin America who wish to purchase and sell their goods online.

Your role

The Operation teams at Shopee cover the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations, and Fraud. Browse our Operations team openings to see how you can make an impact with us.

In this role, your tasks & responsibilities are as below:

• Delegate tasks for sorters & drivers depending on the number of headcounts
• Receive and inbound parcels from the linehaul team
• Coordinate and schedule daily activities with drivers to ensure all delivery activities are carried out in a timely manner
• Monitor driver behavior and ensure a high level of customer service
• Assist the fleet team lead in the deployment and training of new drivers where applicable
• Monitor and report KPI compliance
• Ensure the compliance of safety policies and standard operations procedures for in-hub parcel collection

Training, development & rotations

When you join an internship at Shopee Malaysia, you will be able to access a diverse range of resources and lots of room to broaden your understanding of the e-commerce industry. There will be sufficient guidance from seniors, training materials, and well-organized worksheets and decks that help you with the work in a fast-paced environment.

Career progression

Shopee is committed to nurturing talent by encouraging students to gain real-world experience through internships at Shopee. The interns are primed to work on high-impact projects across Shopee's offices worldwide and are given the opportunity to explore their professional interests with the guidance of our Shopee teams.

Work-life balance

In general, there is no issue with work-life balance when you work at Shopee Malaysia. For this position, though, you will be required to work on a 12-hours rotational shift basis. 

Company culture

Shopee loves its employees and works hard to meet their needs. The business also offers a lively work atmosphere to foster a friendly and cooperative workplace culture. 

About you

To join as a Fleet Assistant at Shopee Malaysia, you should meet the following requirements:

• Candidates currently based in Penang / Perak / Kedah are encouraged to apply
• Willing to work on a rational shift basis depending on business needs.
• Basic Microsoft Excel skills
• Experience in logistics operations would be an advantage
• Familiarity with postcodes/routing/mapping would be of good use
• Excellent leadership and communication skills
• Able to adapt to an agile environment
• Fast learner, comfortable with a dynamic environment
• A diploma/Degree in Business, Supply Chain Management, Engineering or relevant disciplines is advantageous
• Able to work on a 12-hours rotational shift basis

How to apply

To apply for this position, simply click the button "Apply on employer site" on this page. We will direct you to Shopee Malaysia's official link for this vacancy. Please be sure that you have read all of the requirements mentioned above.